MAY 2, 2014 -- A year and a half after becoming a national joke for letting hackers steal personal and corporate data from the state Department of Revenue, South Carolina is about to get another black eye.
Next week, ABC News is expected to broadcast a major story on the deaths of scores of children involved with the state Department of Social Services, according to several people interviewed for the story.
“The report, when it airs, will once again be painful for all of us who love this state to watch,” said former DSS Deputy Director Linda S. Martin of Columbia. “They talked with a lot of folks and what they found was frightening.”
Since 2009, more than 300 children who have had some involvement with the agency have died, according to multiple reports. As of today, the State Law Enforcement Agency has 380 child fatality cases that are open and being investigated, according to spokesman Thom Berry. Since 2001, the agency has closed 2,286 child fatality investigations, he said.
Koller is in eye of the storm
In recent months, pressure has been building at the agency, particularly on its director, Lillian Koller. Not only is there the coming national news story, but state senators plan to grill Koller again next week over escalating events:
- In late 2012, 33 mostly Republican state legislators sought an audit of the agency for complaints about its management and operations, including children’s deaths while under the jurisdiction or custody of DSS. More.
- In September 2013, a state senator announced he was looking into the agency’s personnel decisions and consulting contracts. More.
- Then in October, the hammer dropped with legislative testimony that as many as 312 children involved with DSS died since 2009. More.
- In the months since, there have been high-profile hearings of a special Senate committee in which senators have called for Koller to resign or to be fired. Former state judge and legislator Tom Ervin of Greenville announced he was running against Haley in the GOP gubernatorial primary because of the mess at DSS. (He later said he’d run as an “independent Republican” in the general election. )
- Just this week, Richland County Sheriff Leon Lott pointed to the agency for not following up on a case involving the death of another child. On Wednesday, Koller announced the agency would change a policy to require workers to contact law enforcement officers within 72 hours if DSS can’t locate a child or family.
Scandal becoming more political
And now, the agency’s troubles are becoming so political that a conservative blogger who has backed Haley wonders whether it could cause serious trouble for her re-election bid.
“Unlike the other ‘scandals’ that have been run up the flag pole by Haley’s opponents, this one is becoming all too real and the governor herself is making it so,” according to Charlie Speight of Lexington who writes for TheWatchlog.com. “Loyalty is a fine and noble trait, but the governor’s loyalty to Lillian Koller must be sacrificed for loyalty to our children. ... If the voters of South Carolina pay attention to this ungodly crime drama, DSS’s next victim could very well be Nikki Haley.”
On Thursday, Democratic gubernatorial candidate Vincent Sheheen called for a Senate investigation into whether Gov. Nikki Haley’s office tried to interfere with the Senate committee’s review of DSS. More.
Haley also has been criticized by Senate leaders for having “strongly urged” cabinet secretaries to attend a recent hearing in which Koller testified to show unified support for her.
Neither Haley’s office nor Koller's responded to questions for this story.
Calls for new leadership increasing
Despite being in a hot gubernatorial campaign, Haley continues to back Koller, who came to South Carolina from the companion DSS agency in Hawaii soon after Haley became governor.
But the calls for Koller to be fired are increasing. Haley’s Democratic opponent, Sen. Vincent Sheheen, and state Sen. Katrina Shealy, R-Lexington, say Koller should go.
Sen. Joel Lourie, D-Richland, this week told Statehouse Report that the agency was in “complete meltdown” because of poor leadership. He emphasized that he’s not advocating for Koller’s removal for political reasons, but because children were dying and that the legislature had a responsibility to help and protect children.
“For the governor to sit here and praise her [Koller] and compliment her shows the governor is completely out of touch with what’s happening at the agency,” Lourie said. “She’s ignoring the truth, living in a completely different world and she’s violating the trust that people have put in her to make executive decisions. At the end of the day, I think Nikki Haley has to be held accountable for this.”
Lourie said two things needed to be done now beyond getting rid of Koller:
- Keep the agency alive. Lourie said Haley and a bipartisan team of state leaders needed to meet with DSS workers across the state and “beg them” not to leave their positions. They, he said, generally aren’t the problem; leadership is. Several sources said morale is so low and caseloads so burdensome that DSS professionals are adrift, which is boosting the agency’s downward spiral.
- Total overhaul. Lourie said child welfare leaders in the House and Senate needed to look at the agency from top to bottom to make it work, potentially with significant restructuring. “It won’t happen without new leadership and a bipartisan commitment to make it happen. I believe there is broad-based support for it in the General Assembly,” he said.”
Other problems at DSS
In addition to leadership, training and morale problems at the agency, advocate Sue Berkowitz says the agency has significant problems in helping children who are taken into custody.
“There are children, who are being sent to a permanent, yet inappropriate, ‘permanent placements’ causing them to lose services and benefits when DSS closes the case,” said Berkowitz, who is head of the S.C. Appleseed Legal Justice Center.
“I spoke with a young man last week who was talked into returning home only to lose help he would have received from DSS with graduation and college. Because they sent him home four days before he turned 18, he did not receive any help and ultimately ended up living on the street. That should never happen. He has told me of others that have ended up in similar circumstances.”
A lot of work ahead
Both Lourie and Berkowitz agreed that there was a lot of work ahead for the state to improve DSS.
“National exposure should help take this issue out of politics and put the focus back to the children,” Berkowitz said. “I am shocked that our governor dismisses all of the problems and allegations and it is hard to believe that is happening for reasons other than political. This should never be the case when it comes to the safety of our children.
“I think Koller’s ‘leadership’ has taken an agency that has always struggled and broken it. ... The work of DSS is hard, the people the agency serves are often those who others want to ignore, it will take a lot of work, but it cannot be business as usual.”
Lourie added: “The longer that the governor continues to ignore the problem, the worse it’s going to get. Quite honestly, it’s shameful.”
Andy Brack is editor and publisher of Statehouse Report. He can be reached at: brack@statehousereport.com.
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